HLT21020 Certificate II in Medical Service First Response

Knowledge and Skills developed

  • Infection Control

  • Medical Terminology

  • Anatomy and Physiology

  • Advanced First Aid Practices

  • Advanced Resuscitation Including Oxygen Delivery and Advanced Airways

  • Working with other people and diverse groups

  • Work Health and Safety Requirements

  • Pain Management

Units of Competency

(9 Units - 4 Core and 5 Electives)


Work with diverse people

Provide first aid

Comply with infection prevention and control policies procedures

Participate in workplace health and safety


Provide advanced first aid

Provide advanced resuscitation

Interpret and apply medical terminology appropriately

Recognise healthy body systems

Provide pain management

The Australian Resuscitation Council advises that you should update your first aid every 3 year to maintain currency, they also advise that the CPR and advanced resuscitation components of this course be updated every 12 months.

Award issued:

Students who successfully complete both the theoretical and practical assessment components of this nationally recognised training will be awarded the qualification:

  • HLT21020 - Certificate II in Medical Service First Respons

Course Information

This course is delivered by Mixed Mode and requires the following:

  • Completion of self paced online learning which takes approximately 6-12 Weeks (time taken varies depending on student commitment)

  • Completion of a 2 day face to face practical assessment session at our facility or at a Live Event

  • Special Requirements - Note you will be required to complete several scenarios which include performing CPR for an extended period on the floor. This is a physical activity and you must be able to lift and carry oxygen equipment weighing at least 10kg. If you are unable to kneel on the floor for at least two minutes at a time and complete the CPR component you will not be able to complete this course.


  • Please ensure you wear comfortable clothing appropriate for these activities.

Prerequisites: None

  • Reasonable computer skills and access to internet and email are required.

  • All assessments are submitted via our online learning portal.

  • All learning material for this unit is provided either via our online learning portal or in printed learners guides that are supplied to the students upon commencing each unit.

  • All equipment is provided for the practical assessments.

  • For further information regarding the terms and conditions of your enrolment please click here to read the student handbook


Learner Requirements

A learner undertaking this course will require a specific skill level in Language, Literacy and Numeracy.

The course has been assessed as requiring the following Australian Core Skills Framework levels:

  • Learning - Level 4

  • Reading - Level 3

  • Writing - Level 3

  • Oral Communication - Level 3

  • Numeracy - Level 3

For further information regarding these levels click here or discuss the requirements to complete the course please contact our LLN officer via our contact page or via telephone on (02) 80880734 or (02) 46 477726

Note: - You will be required to complete a Language, Literacy and Numeracy assessment prior to be enrolment acceptance